SAFETY FIRST

At Offen Petroleum

Our primary concern is you. Please follow the guidelines below to keep your family safe:

  • Be alert for propane odor in areas where propane is used. Even a faint odor may indicate a hazardous situation.
  • To ensure your safety, only a qualified technician should light your pilot lights. If you choose to light your own pilots, follow the manufacturer's instructions. Before lighting a propane gas appliance, sniff around the area at floor level. If you smell gas, do not light the appliance.
  • Keep combustible products, like gasoline, kerosene, or cleaners in a separate room from propane appliances. An even better option would be to store combustible products outside.
  • Have your propane system and appliances inspected periodically by a qualified service technician. The Propane Education and Research Council recommends annual checks.
  • Never disconnect your gas line to remove air. This process will release gas and may lead to serious injury or death.
  • Stay out of areas where you suspect a gas leak. If you're in such an area, leave immediately.
  • Never alter, change, or tamper with appliance controls. Contact a qualified technician if controls malfunction or are hard to operate.
  • Allow only qualified technicians to service your appliances or gas system.
  • Repeated pilot outages could indicate a hazardous condition. Call Offen Petroleum to check the system and relight the pilot rather than doing it yourself.
  • Improperly vented or defective appliances can cause potentially fatal carbon monoxide poisoning. Have your vent system checked periodically by a qualified technician.
  • Do not operate or install any gas appliance without carefully reading all of the manufacturer's instructions.
  • Do not store propane cylinders inside your home or other buildings.
  • When you move to a new location, make sure a qualified technician inspects your entire gas system before the gas is turned on. This inspection includes checking improperly installed appliances or other dangerous conditions.
  • If your appliances have been flooded or get wet, have them checked and serviced before using again.
  • Always transport and store cylinders in a secure, upright position. Never leave a cylinder in a vehicle or trunk, as heat may cause the pressure relief valve to release propane.
  • Make sure only approved appliance connectors are used.

If You Move or Change Gas Appliances

ALWAYS CALL YOUR PROPANE SUPPLIER WHEN YOU NEED A GAS APPLIANCE CONNECTED OR DISCONNECTED.

It is for your safety that the gas system remain in a safe condition at all times. Should the gas system develop a leak (or if a gas line or shut off valve remains unplugged), a fire, explosion or serious injury could result.

Properly operated and maintained, your propane system and appliance(s) can provide you many years of clean-burning, safe, efficient service. If you have any questions once you have read this information, or do not understand any part of it, call your supplier.

As of October 27, 2026, Sunoco LP has successfully completed its acquisition of Offen Petroleum. For more information, please visit www.sunocolp.com